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Fix "This device isn't eligible for the requested build" Error in iTunes When Updating iOS

05/01/2024 Comments off

Source: osxdaily.com

 

If you're trying to update iOS to the latest version on an iPhone, iPad, or iPod touch and you get an error in iTunes saying:

The iOS Device "Device Name" could not be updated. This device isn't eligible for the requested build.

device-isnt-eligible-errorYou're encountering one the following problems: either you are using an old version of iTunes, you are using an incorrect version of the firmware for your device, or you have gs.apple.com re-routed in your hosts file.

If you know you're on the right iTunes and iOS version and you're familiar with editing a hosts file, just throw # in front of the "74.208.10.249 gs.apple.com" entry and you'll be good to go. If you have no idea what that means, read on and it'll be explained easily. First let's cover the iTunes and firmware aspect, then explain hosts changes. Try these in order, one of them will certainly fix the ineligible build error:

(1) Update iTunes

This is easy, just open iTunes and update to the latest version. This is required because the newest version of iOS require the newest versions of iTunes. Easy to resolve.

(2) use Proper iOS Firmware

The next thing you need to do is make sure you're using the proper IPSW firmware file for your iOS hardware. You can download any firmware files from these links:

A fair amount of confusion regarding IPSW seems to be in the difference between GSM and CDMA downloads in the USA this is easiest to determine based on the cellular provider: AT & T is GSM, Verizon is CDMA. If you're not sure what to do with an IPSW file, you can read our walkthrough ofhow to use them.

If you're certain you have the correct firmware file and you're still getting the "device isn't eligible" iTunes error, it's almost certainly a result of gs.apple.com being blocked in the hosts file.

(2) remove the Hosts Block

This usually comes from users who have jailbroken an iOS device at some point on their computer, or did the error 3194 fix, and as a result have a line in their hosts file blocking Apple's servers. There's two ways to fix this, the first is the easiest:

Easy: Using TinyUmbrella
TinyUmbrella prevents you from having to use the Terminal to edit system files, instead you can just launch the app and quit it.

After you've downloaded and installed TinyUmbrella, here's how to use it to remove a hosts block:

  • Open TinyUmbrella and click on the 'Advanced' button tab at the bottom
  • Uncheck the box next to "Set Hosts to Cydia on Exit"

Remove Hosts block to fix Device isn't eligible error

Now quit out of TinyUmbrella and the app will modify the hosts file in the process to remove the block, allowing you to connect to Apple's servers again. Before you try though, be sure to turn the iPhone, iPad, or iPod touch on and off again, and relaunch iTunes as well.

If you still run into problems, you may need to flush the DNS cache as well. Quit out of iTunes and open the Terminal in OS X Lion, then type:
dscacheutil - flushcache
Now relaunch iTunes and you'll be good.

Advanced: Manually Editing Hosts

  • Quit out of iTunes
  • Go to the hosts file. For Mac OS X this is located at: / etc/hosts or/private/etc/hosts and in Windows it is located at: c:windowssystem32driversetchosts
  • Open the hosts file with Administrative privileges so that changes can be made and saved (eg: sudo nano/etc/hosts)
  • Look for a line that resembles something like this:

74.208.10.249 gs.apple.com

  • Put a # in front of that to how it out, making it now look like this:

# 74.208.10.249 gs.apple.com

  • Save the hosts file
  • Flush DNS cache and restart iTunes

Whichever approach you took, this fixed the "eligible build" error and the iOS device will update as intended.

Categories: Non classé Tags: , ,

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen

30/10/2017 Comments off

If your device has a frozen screen or doesn’t respond when you touch it, or becomes stuck when you turn it on, learn what to do.

If your screen is black or frozen

If your screen is black or frozen, you might need to force restart your device. A force restart won’t erase the content on your device. You can force restart your device even if the screen is black or the buttons aren’t responding. Follow these steps:

  • On an iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.

If your device still won’t turn on or start up

Plug in your device and let it charge for up to one hour.

After a few minutes, you should see the charging screen. 

 

If you don’t see the charging screen within an hour, or you see the connect to power screen, check the jack, USB cable, and power adapter. Make sure that everything is plugged in firmly, free of debris, and not damaged. You might want to try a different USB cable or power adapter.

If your device still doesn’t turn on, see what to do next.

If your device turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your device to a computer and open iTunes. If you don’t have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help. 
  2. While your device is connected, force it to restart. 
    • On an iPhone 8 or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the recovery-mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
  3. Don’t release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.

 

  1. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you’ll need to repeat steps 2 and 3.

 
Categories: Constructeur, Matériel Tags: ,

How to Downgrade iOS 11 to iOS 10.3.3 on iPhone and iPad

06/10/2017 Comments off

Don’t like iOS 11 on your iPhone or iPad? You can downgrade to iOS 10.3.3 if you act quickly. Maybe you don’t like the update, maybe you find iOS 11 battery life to be poor, or app compatibility to be a problem, or perhaps you think the performance is subpar. Whatever the reason, you can easily downgrade iOS 11 if you need to, but the ability to downgrade is only available for a limited time while Apple continues to sign the prior operating system release of iOS 10.3.3.

We’ll walk through how you can downgrade iOS 11 back to iOS 10 on an iPhone or iPad.

This guide requires iTunes and a computer, internet access, an iOS 10.3.3 ISPW file, and a USB cable. There is no way to downgrade iOS 11 without iTunes and a computer.

Important note: downgrading iOS 11 to iOS 10.3.3 can cause data loss, including the removal of important data or everything on your iPhone or iPad. Thus it is critical to have a backup that is compatible with iOS 10 available before downgrading (one should have been made prior to updating to iOS 11 in the first place), this is because iOS 11 backups are not compatible with iOS 10 or other prior releases. If you only have a backup for iOS 11, then downgrading to iOS 10 may require you to update again to iOS 11 in order to restore from that iOS 11 backup. If you don’t know what you are doing and do not have adequate backups, do not attempt to downgrade or you may experience permanent data loss on the iPhone or iPad.

We’ll cover two ways to downgrade, a simple way that should work for most users, and an approach that requires Recovery Mode if the first downgrade method fails.

Lire la suite…

Categories: Constructeur, Logiciel Tags: ,

How to Disable or Enable Auto-Brightness in iOS 11 for iPhone and iPad

04/10/2017 Comments off

Auto-Brightness is a screen setting on the iPhone and iPad which causes the device to automatically adjust the display brightness depending on ambient lighting conditions. For example, if you’re outdoors or in bright lighting, the screen would adjust to be brighter so that it is more visible, and if you’re in a dim room or outdoors at night, the screen would adjust to lower the brightness so that the screen isn’t as glaringly bright. Auto-brightness in iOS also can improve battery life by adjusting the brightness of the iPhone or iPad display down as the ambient lighting permits.

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Categories: Constructeur, Logiciel Tags: ,

How to set up iCloud services in Snow Leopard

28/01/2014 Comments off

Source: cnet.com by Topher Kessler

While Apple’s iCloud services are officially supported only in OS X 10.7 Lion or later, you can get some working in Snow Leopard.

iCloud is the latest iteration of Apple’s cloud-based services, and while it can be accessed from any Web browser, it requires at least OS X 10.7 to integrate into the Mac OS. Unfortunately this means that if you are on an older Mac system running Snow Leopard that you either don’t want to or can’t upgrade, then Apple no longer supports accessing its iCloud services.

Recently MacFixIt reader Brandon wrote in wondering about the options for people with these setups:

I just purchased an iPhone and am trying to sync my Mac devices, but have run into a problem. I currently have an iMac 4,1 version 10.6.8 with a 2 GHz Intel Core Duo processor. In order to sync my devices with iCloud, I was told (by Apple) that I need to upgrade to Lion, at least.

[How can I get iCloud on my computer?] My ultimate goal is to have my work computer synced with my iPhone synced with my MacBook at home. Can I purchase and install the Intel Core 2 Duo processor I apparently need [to run Lion]? Are there any ways around this issue? Perhaps there is a cheaper component I could buy?

Upgrading the iMac‘s hardware would theoretically be possible, except that Apple’s iMac systems are soldered together, making it impossible to perform tasks like upgrading the CPU. They also do not have any standardized expansion slots, so upgrading components like video cards is also impossible. Even if you were able to upgrade the hardware and get Lion or Mountain Lion running, the system would not have been tested and could have stability problems.

The only components that can be upgraded on systems like the iMac are the removable RAM modules, the hard drive, and the optical drive. As a result, in most cases a Mac system that does not meet the minimum CPU and graphics requirements will not be able to run Lion or Mountain Lion, regardless of what you do.

Therefore, the only supported method for accessing iCloud services on older systems that can only run Snow Leopard is to use Apple’s iCloud Web interface; however, there are ways you can set up programs like Safari, Address Book, and iCal in unsupported ways to access iCloud services and make use of them.

Do keep in mind that these setups may not be the most reliable, but you can use the following steps to get the services to work in Snow Leopard and test them out with your phone.

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Categories: Constructeur, Logiciel Tags: , ,